Over 7000+ locations trust Mobal
Customer Review Management

Give your team AI superpowers

Crafting the perfect response to customer reviews can be time-consuming and challenging. That's where our AI Review Reply Assistant steps in, revolutionizing the way businesses manage online feedback.
90%
Time saved
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Personalized review replies

How it works

Getting started is quick and easy.

Connect your business profiles

Connect all your business profiles to Mobal to get your reviews under one dashboard.

Get an overview of your reviews

Get an overview of the reviews your profiles have received and filter according to start ratings.

Enable AI review responses

Enable your new AI review response assistant and start replying to reviews.

Analyze and improve

Unlock insights from your analytics to see exactly how to boost your profiles and improve your reputation.
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Instant responses, exceptional results

Our AI Response Generator analyzes customer reviews with precision, generating tailored responses in seconds. Say goodbye to manual review monitoring and hello to efficient, effective customer engagement.
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Personalized answers, every time

From glowing testimonials to constructive criticism, our AI understands the nuances of each review. It crafts personalized responses that reflect your brand voice, ensuring every interaction leaves a positive impression.
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A scalable and reliable assistant

No matter the volume of reviews, our AI Response Assistant for reviews scales to meet your demands. From small businesses to enterprises, our solution delivers consistent, reliable responses.
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Multi-lingual review replies

Review replies in any language

With Mobal, you can respond to reviews in any language to better meet your customers' needs and improve communication.

Don't just take our word for it

Frequently asked questions

Wondering About Something? Let’s Clear Things Up!

We’ve gathered all the important info right here. Explore our FAQs and find the answers you need.

How does the AI Response Assistant for reviews work?

The AI Response Generator analyzes customer reviews and generates appropriate responses based on pre-defined criteria and sentiment analysis. It identifies key themes and sentiments in the reviews to craft personalized and relevant responses.

Can the AI Response Generator handle negative reviews effectively?

Yes, the AI Response Generator is equipped to handle negative reviews effectively. It can identify the underlying issues raised in negative reviews and generate empathetic and constructive responses to address customer concerns and resolve issues promptly.

Is the generated content customizable?

Absolutely. While the AI Response Generator provides automated responses, the generated content is fully customizable. Users can modify and tailor the responses to align with their brand voice, policies, and specific customer inquiries.

Does the AI Response Generator support multiple languages?
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