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The AI Response Generator analyzes customer reviews and generates appropriate responses based on pre-defined criteria and sentiment analysis. It identifies key themes and sentiments in the reviews to craft personalized and relevant responses.
Yes, the AI Response Generator is equipped to handle negative reviews effectively. It can identify the underlying issues raised in negative reviews and generate empathetic and constructive responses to address customer concerns and resolve issues promptly.
Absolutely. While the AI Response Generator provides automated responses, the generated content is fully customizable. Users can modify and tailor the responses to align with their brand voice, policies, and specific customer inquiries.