Understand your guest feedback better with review sentiment analytics

Know what your customers really think—and do something about it.

No credit card required. Cancel anytime.

Businesses all over the world use Mobal
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Reviews aren’t just words. They tell a story.

Reviews reveal what’s working, what’s broken, and what’s making people walk away. But who has time to read through them all? Mobal does the work for you. We break down every review, showing you exactly how your customers feel—without the guesswork

Understand your customers better with review sentiment analysis

Gain valuable insights from customer feedback with AI-powered review sentiment analysis. Understand trends, improve experiences, and drive business growth.

Improve Your Business – Use insights from reviews to make informed decisions and enhance your service.
Detailed Feedback – Understand specific comments like "lack of vegan breakfast options."

Spot trends and patterns in customer feedback

Identify key trends and patterns in customer feedback to make data-driven decisions and enhance customer satisfaction.

Track feedback over time

One home for all your customer reviews

Manage and respond to all your customer reviews in one place, saving time and improving your online reputation.

Reply in one place, with the help of artificial intelligence

How to get started? 

Create a free account

Sign up in minutes and start managing your business information. No hidden fees—just a simple way to keep customers informed.

Connect your profiles

Connect your Google and Apple Maps profiles in one place. Update your business details easily across platforms.

Reply to and track your reviews

Easily track and reply to reviews from one place. Keep the conversation going, build customer trust, and show that you care.

Actionable analytics that help you improve your business

It’s like having someone personally go through all your reviews and break them down into detailed topics. Each analysis is tailored specifically to your business.

Don’t just take our word for it

Hear from some of our amazing customers.
"I definitely recommend Mobal! Since we always have a lot on our plate, outsourcing some tasks to reliable hands greatly eases the load."
Janika Harttunen
Restaurant Manager
"I really like working with Mobal. Their team answers very fast when I have any questions. If you have any kind of problems or struggle with something on the platform or in the profiles, you get an immediate response. "
Ana Mamadzhanova
Sales & Marketing
"Mobals experts are always on time and on the spot, that's a promise that delivers."
Micke Trygg
Cheif Marketing Officer
"The biggest advantage of Mobal is the personalized customer service, which is really appreciated. Everything has gone very smoothly and quickly."
Jenny Björklund
Restaurant owner
“The restaurant business is full of sudden changes, and Mobal’s quick response times have been invaluable”
Iira Junttila
Restaurant Manager
"Our experience with Mobal has been transformative. It enables us to focus on delivering the best ramen to our customers while our online presence is managed seamlessly."
Erik-Herald Valter
Chief Marketing Officer
Frequently asked questions

Wondering About Something? Let’s Clear Things Up!

We’ve gathered all the important info about the menu manager right here. Explore our FAQs and find the answers you need.

What is review sentiment analysis?

Review sentiment analysis helps you quickly see whether customer feedback is positive, neutral, or negative, giving you a clear understanding of how guests feel about your business.

How can I spot trends in my reviews?

Our review analytics tool identifies recurring themes in your feedback, allowing you to see patterns over time, such as common compliments or areas for improvement.

How detailed is the analysis?

Our tool breaks down reviews into specific topics—like "lack of vegan breakfast options"—so you can address particular issues and enhance your guest experience.

How do I act on the insights from the analytics?

With actionable insights into guest sentiment, you can respond to reviews, address recurring concerns, and improve specific aspects of your business to better meet customer expectations.

Join 100+ businesses reaching more customers online with Mobal

Save time, reach more customers