Know what your customers really think—and do something about it.
No credit card required. Cancel anytime.
Reviews reveal what’s working, what’s broken, and what’s making people walk away. But who has time to read through them all? Mobal does the work for you. We break down every review, showing you exactly how your customers feel—without the guesswork
Gain valuable insights from customer feedback with AI-powered review sentiment analysis. Understand trends, improve experiences, and drive business growth.
Identify key trends and patterns in customer feedback to make data-driven decisions and enhance customer satisfaction.
Manage and respond to all your customer reviews in one place, saving time and improving your online reputation.
It’s like having someone personally go through all your reviews and break them down into detailed topics. Each analysis is tailored specifically to your business.
We’ve gathered all the important info about the menu manager right here. Explore our FAQs and find the answers you need.
Review sentiment analysis helps you quickly see whether customer feedback is positive, neutral, or negative, giving you a clear understanding of how guests feel about your business.
Our review analytics tool identifies recurring themes in your feedback, allowing you to see patterns over time, such as common compliments or areas for improvement.
Our tool breaks down reviews into specific topics—like "lack of vegan breakfast options"—so you can address particular issues and enhance your guest experience.
With actionable insights into guest sentiment, you can respond to reviews, address recurring concerns, and improve specific aspects of your business to better meet customer expectations.