Introducing Review Forwarding: Share Important Feedback with Ease

We’re excited to announce a brand new feature in Mobal: Review Forwarding. Now, you can quickly share customer reviews directly from your Mobal dashboard with anyone you choose. Whether you want to celebrate a glowing testimonial with your team, notify a colleague about a critical piece of feedback, or highlight a review to your management, Review Forwarding makes it easier than ever.

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Why Use Review Forwarding?

Customer reviews are one of the most valuable resources for understanding your business’s strengths and areas for improvement. Sharing them can have a powerful impact:

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• Highlight Positive Feedback: Celebrate your team’s successes by forwarding standout reviews. It’s a great way to recognize excellent service and boost team morale.
• Address Concerns Promptly: Make sure the right person sees a review that requires immediate attention. Forwarding critical feedback to a relevant colleague ensures nothing slips through the cracks.
• Keep Stakeholders in the Loop: Share valuable insights with key stakeholders or decision-makers. Whether it’s a glowing review or constructive criticism, keeping everyone informed has never been easier.

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How It Works

Forwarding a review is simple:

1. Select the review you want to share from your Mobal dashboard.
2. Click the 'Forward' button.
3. Enter the recipient’s email and add a personalized message, if needed.
4. Hit send, and you’re done!

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What’s Next?

We’re constantly working to improve Mobal and help you manage your online presence more efficiently. Stay tuned for more updates and new features that make managing customer feedback and boosting your business’s reputation easier than ever.

Start forwarding reviews today and see how a little sharing can make a big difference!

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