Privacy Policy

Remy App Oy (“Mobal”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, products, and services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide

We collect personal data that you voluntarily provide to us, including:

• Name, email address, and phone number
• Business name and business address
• Account login credentials
• Billing and payment information (processed via third-party payment providers)
• Feedback, support requests, and communications

B. Information Collected Automatically

When you use our Services, we may automatically collect certain information, including:

• IP address and device identifiers
• Browser type and operating system
• Usage data and session activity
• Location data (if enabled on your device)
• Cookies and similar tracking technologies

C. Information from Third Parties

We may receive personal data from third-party sources, including:

• Integrated platforms (e.g. HubSpot, Google Business Profile)
• Advertising platforms (e.g. Meta Ads)
• Analytics providers (e.g. Google Analytics)
• Public sources or commercial data providers

2. How We Use Your Information

We use personal data to:

• Provide, operate, and maintain the Services
• Personalize and improve the user experience
• Communicate with you regarding support, updates, or marketing (where consent is required)
• Process payments and issue invoices
• Analyze usage trends and optimize performance
• Comply with legal obligations and protect our legal rights

3. How We Share Your Information

Marketing

We do not rent, sell, or share your personal information with affiliates or third parties for their direct marketing purposes unless we have your explicit consent.

Analytics Partners

We may use analytics tools such as Google Analytics to collect and process certain usage data. These tools may collect information about your interactions with our Services and other online services over time.

Legal Requirements and Disclosures

We may access, preserve, or disclose personal information if we believe it is necessary to:

• Comply with applicable laws, regulations, or legal requests
• Respond to your inquiries
• Protect your, our, or others’ rights, property, or safety

Mergers, Acquisitions, or Asset Transfers

We may disclose or transfer personal data to potential buyers, legal advisers, or other relevant parties in connection with a merger, acquisition, financing, reorganization, or sale of company assets.

With Your Consent

We may share your personal data for other purposes where you have given us explicit permission.

4. Your Choices

Location Information

You may disable location sharing through your device settings. However, certain features of the Services may rely on location data, and disabling it may limit functionality.

Marketing Communications

You may unsubscribe from marketing communications using the unsubscribe link included in our emails. Even if you opt out of marketing messages, we may still send service-related communications.

Do Not Track

Our Services do not currently respond to “Do Not Track” signals, as there is no consistent industry standard for handling such signals.

5. Third-Party Services

Our Services may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

6. Data Security

We implement appropriate technical, administrative, and organizational safeguards to protect your personal data, including encryption, access controls, and secure data storage. However, no system can be guaranteed to be completely secure.

7. Data Retention

We retain personal data only as long as necessary to:

• Provide the Services
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

When personal data is no longer needed, we securely delete or anonymize it.

8. International Visitors

Our Services are primarily operated within the European Union. If you access the Services from outside the EU, your information may be transferred to and processed in jurisdictions with different data protection laws. By using our Services, you acknowledge and consent to such transfers where applicable.

9. Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have collected personal data from a child, please contact us at hello@mobal.io.

10. Your Rights (EU/EEA Residents)

If you are located in the EU or EEA, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict certain processing
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at hello@mobal.io.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and we may notify users via email or in-app messaging where appropriate. The revised version becomes effective when posted.

12. Contact Us

Remy App Oy is the data controller responsible for processing your personal information under this Privacy Policy.

Contact Information:
📧 Email: hello@remyapp.com

🏢 Address: Lilla Robertsgatan 9, 00130 Helsingfors, Finland

If you have any questions about this Privacy Policy or our data handling practices, please contact us using the details above.

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