November 8, 2024

How to Update Wrong Opening Hours on Apple Maps: A Step-by-Step Guide

November 8, 2024
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This article provides a step-by-step guide on how to update incorrect opening hours on Apple Maps using Apple Business Connect. By accessing Apple Business Connect, businesses can edit their profile and make necessary changes to their opening hours. The guide highlights the importance of accurate information and offers tips on verifying and monitoring the updates on Apple Maps. Regularly reviewing and adjusting the business information is encouraged to maintain an up-to-date presence on the platform.
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This article provides a step-by-step guide on how to update incorrect opening hours on Apple Maps using Apple Business Connect. By accessing Apple Business Connect, businesses can edit their profile and make necessary changes to their opening hours.

How to change business hours on Apple Maps

Apple Maps is a popular navigation application that offers precise directions, maps, and crucial business details. However, incorrect opening hours on Apple Maps can lead to inconvenience and confusion for businesses and customers. It's crucial to understand that the information on your Apple Maps profile is shared across all Apple apps and Siri, making it vital for your business's reputation and success.





Why Accurate Opening Hours Matter:

Before we dive into the steps to update your business hours, let's explore why having accurate opening hours is essential:

  • Customer Expectations: Accurate opening hours help manage customer expectations and enhance their experience, preventing potential frustration when they arrive at your business only to find it closed.
  • Online Reputation: Consistent and reliable information builds customer trust and improves your online reputation. Accurate business information improves your chances of being discovered by potential customers.


A step-by-step guide to updating your business hours on Apple Maps

Step 1: Access Apple Business Connect 

  • Begin by visiting the Apple Business Connect website at https://business.apple.com.
  • Log in using your Apple ID. If you don't have an Apple ID, follow the on-screen instructions to create one.

Apple Business Connect Landing Page


Step 2: Locate Your Business

  • Once logged in, navigate to the "My Business" section, where you'll find a comprehensive list of businesses associated with your Apple ID.
  • Select the specific business for which you want to update the opening hours

Step 3: Edit Business Information 

  • In the business profile, look for the "Edit" or "Update" button and click on it to access the business information editing interface.
  • This interface allows you to modify various details, including opening hours, address, contact information, etc.

Step 4: Update Business Hours on Apple Maps

  • Within the editing interface, specifically locate the section dedicated to opening hours.
  • Input the correct operating hours for each day of the week, ensuring that the information is accurate and aligns with the actual business hours.

When you update your business hours on Apple Maps, ensure precision by specifying both opening and closing times for each day. Keep in mind that changes undergo a review process and may not reflect immediately. To prevent customer confusion, make it a habit to regularly verify the accuracy of your updates.

Step 5: Save Changes 

  • Scroll down to the bottom of the editing page and click on the "Save" or "Update" button to apply the changes.
  • Verify that the updated opening hours are displayed correctly before proceeding.

Step 6: Verify Changes (If Required) 

  • Some updates may require a review by Apple to ensure accuracy. In such cases, there might be an option to "Submit for Review" after saving changes.
  • Click on this option, and follow any additional instructions provided to complete the submission process. This step is crucial for changes to be reviewed and approved by Apple.

Step 7: Monitor Updates on Apple Maps

  • Keep an eye on your email or Apple Business Connect notifications for further instructions, especially if additional verification is needed.
  • Follow the provided steps promptly to confirm the changes.

Tips for Updating Business Hours on Apple Maps

1. Double-Check the accuracy of changes

When updating your business hours on Apple Maps, it's crucial to ensure accuracy by following these simple steps:

  • Access Apple Maps through Connect.
  • Sign in to your account and locate your business.
  • Edit your information and update your hours.
  • Submit the changes for review.

Ensuring the accuracy of these changes is essential to prevent customer confusion and disappointment. History has shown that inaccuracies can lead to missed opportunities and customer dissatisfaction. Double-checking changes helps businesses provide reliable, up-to-date information, enhancing customer trust and satisfaction.

2. Be aware of the Apple Maps review process

When updating business hours on the Apple Maps app, understanding the review process is key to ensuring precise reflection on the platform. Here's what to know:

  • After submitting changes, Apple Maps undergoes a verification process, typically taking a few days.
  • Acknowledge potential delays during the review process and allow sufficient time for approval and updates.
  • Apple Maps reviews changes to ensure alignment with actual business hours, cross-referencing information with trusted sources.
  • Once approved, a notification confirms the update is live and visible to users.
  • Regularly check business hours on Apple Maps to ensure accuracy.

Being aware of the Apple Maps review process guarantees that your business hours are accurately reflected, providing customers with the most up-to-date information.

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Update your opening hours on Apple Maps from Mobal with one click

Mobal offers easy business profile management. If you have an Apple Place Card, you most likely also have an Google Business profile and Bing profile to manage.

Logging in to multiple different profiles takes time. With Mobal, you can manage all your Apple Maps profiles (+25 other essential online directories) from a once central dashboard.

1.Start with a 7-day free trial

Start by creating a free account with Mobal. Sign up and fill in your business information to get started.

Apple Business Connect x Mobal

2. Connect your Mobal Profile to Apple Maps

Visit the "Connections" page on Mobal and sync your Mobal profile to your Apple Place Card.


3. Click on the "Overview" tab in the navigation

Visit the overview tab and click the "Edit details" button to to edit and update your business hours. If you manage multiple locations, you can easily update your business hours in bulk via the bulk features tab on the main Profile page.

By utilizing Apple Business Connect, you can easily update the opening hours for your business on Apple Maps. Accurate information helps manage customer expectations, enhances their experience, and ensures smooth interactions. Regularly reviewing and adjusting your business information will help maintain an up-to-date presence on Apple Maps, contributing to the success and reputation of your business.

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