October 24, 2024

100 year old restaurant Kosmos Sees 40% Increase in Click-Through Rates in their Google Business profile

Summary of case study
Problem
Kosmos restaurant struggled with maintaining an optimized Google Business Profile, leading to missed opportunities for increased visibility and customer engagement.
Solution
Mobal's managed service optimized Kosmos' Google Business Profile, resulting in increased profile visibility, engagement, and customer interactions, driving more foot traffic to the restaurant.
At a glance
Company
Restaurant Kosmos
Industry
Restaurant
Locations
1 location
Country
Finland
Description
Kosmos is a historic Helsinki restaurant, renowned for its timeless cuisine and charming atmosphere, celebrating 100 years of culinary tradition.
October 24, 2024
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About
Kosmos is a historic Helsinki restaurant, renowned for its timeless cuisine and charming atmosphere, celebrating 100 years of culinary tradition.
Locations
Finland
Industry
Restaurant
Company size
1 location
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The historic Helsinki restaurant Kosmos, known for its timeless cuisine inspired by Helsinki and charming atmosphere, partnered with Mobal to optimize its Google Business Profile. The results speak for themselves: significant increases in visibility, engagement, and customer interactions compared to a year ago.

Kosmos: A Culinary Landmark Celebrating 100 Years of Tradition

Established in 1924, the restaurant Kosmos has delighted diners in Helsinki for a century. Under the leadership of Kiira Hepolampi, the restaurant honours its rich legacy while embracing new culinary trends, making it a must-visit destination for both locals and visitors.

Celebrating its 100th anniversary, Kosmos showcases timeless flavours and a vibrant dining experience that keeps customers coming back for more. We asked Kiira Hepolampi about the partnership with Mobal and its impact on the restaurant's Google Business profile.

Profile Impressions Up With 30%

Kiira reflected on the restaurant's previous approach:

“Before, we never really focused on our Google profile; we mostly just updated our opening hours, and even that was often forgotten.”

Since partnering with Mobal, Kosmos has seen a 30% increase in profile impressions, growing from 23,316 in August 2023 to 30,385 in August 2024. This surge in visibility means more people are discovering Kosmos on Google.

Kosmos, Helsinki

Customer Engagement: 29% Increase in Profile Interactions

Thanks to optimised business descriptions, enhanced review management, and updated media, Kosmos has experienced a 29% increase in profile interactions. Customers are now engaging more than ever, whether checking opening hours, calling for reservations, or finding directions.

40% Boost in Click-Through Rate (CTR): More Online Interest, More Restaurant Visits

An impressive 40% increase in CTR highlights the growing interest in Kosmos. More people are not only visiting the restaurant’s Google Business Profile but also clicking through to their website, calling them or requesting directions, directly translating into increased foot traffic.

“This lack of worry has pleased me. I’m very satisfied with the current situation,” Kiira shared, emphasizing the peace of mind provided by Mobal's service.

The Mobal Solution: Active Profile Management Drives Results

Ravintola Kosmos use Mobal’s managed service solution, which removes the burden of managing Google Business Profiles. Mobal's team is optimising every aspect of the restaurant’s profile, ensuring accurate information, engaging content, and responsive review management. By staying proactive and continuously refining the profile, Kosmos Google Business profile achieved remarkable results.

“I’ve found it convenient that someone takes care of keeping the information up to date and monitors feedback, responding to it when necessary.”

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